RETURNS

You can withdraw from the contract within 14 days..

The returned item, along with the receipt, is to be returned to us as soon as possible to the following address:

Gabbiano Online Shop,
Marywil 24, 99-423 Bielawy,
however, no later than within 14 days after receiving the parcel.

Important, before sending the return, make sure that the products are safely packed so that they are not damaged during transport.
We suggest using our box (or other hard packaging) that will provide the necessary product protection.

We only accept clean, unused, odor-free products.

PLEASE DO NOT SEND RETURNS IN BUBBLE WRAPPED ENVELOPES.
Such a form of shipping may damage the product, which will result in a negative result of the return.

You can withdraw from the contract in the client's panel.

How to make a refund? It's easy.

The generated return form along with the product and receipt should be sent to::

Gabbiano Online Shop,
Marywil 24, 99-423 Bielawy.

The declaration of withdrawal from the contract must contain the following information:

  • first name and last name
  • order number
  • list of returned items
  • the date of receipt of the parcel
  • consumer's address
  • Bank account number
  • date and signature.

This is the necessary information needes to consider the return.
Below is a model withdrawal form from which the Consumer can use:

Download the Return Form

COMPLAINTS

If you are a Consumer, and the product purchased from us proves to be defective, you have the right to return it on the basis of warranty.
The complaint is best submitted to the e-mail address: sklep@gabbiano.pl or by post to Marywil 24, 99-423 Bielawy.

We respond to you for defects found before the expiry of two years from the date of delivery of the item.

What products are not subject to complaint?

The natural wear of bathing suits. Mechanical damage (abrasion, tearing or scratching, detachment of decorations, rubber, etc.), and damage resulting from lack of or incorrect maintenance.
Damage caused by the use of swimsuits contrary to the purpose.

Consideration of your complaint (response to it) will take place within 14 days from the date we receive your complaint application.

You can find more information about the complaint in our Sales Regulations

Returned goods with a receipt should be sent to the following address:
Gabbiano Online Shop,
Marywil 24, 99-423 Bielawy.

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